privacy policy
introduction
Chevron Nigeria Closed PFA ("CNCPFA") Limited is committed to protecting your privacy. This statement explains the steps we take to protect personal data collected on our websites. It describes what categories of personal data we collect, the purposes for which we use those data, your choices regarding use of personal data about you, our security measures, and how you can review and correct data about you. By accessing our websites, you consent to the data collection and use practices described in this privacy statement.
data collection
Data collected directly from visitors. In most instances, you can visit our websites without providing any personal data. However, on some pages, we may ask you for personal data to provide a service or carry out a transaction you request. The personal data that we collect may include:
If appropriate, we will generally tell you, or it will be obvious from the circumstances, why we are collecting personal data when we collect the information and how we plan to use or disclose the information.
We will generally collect information relating to you directly from you. However, subject to applicable local laws, we may collect information about you from a third party, such as a contracting company or via third party service providers, or from publicly available reference sources.
The following are the main types of personal data collected and held by us and the main purposes for which they are collected and held.
Data collected from visitors to our websites.
In most instances, you can visit our websites without providing any personal data. However, on some pages, we may ask you for personal data to provide a service or carry out a transaction you request or pursuant to a regulatory requirement. The personal data that we collect may include:
- contact details, such as your name, title, company/organisation name, e-mail address, telephone and fax numbers, and physical address;
- financial information, including credit card numbers, bank or customer account information and, in connection with credit requests, Social Security Number or other national/tax identification number
- information such as your nationality and country of residence
- your inquiries as well as information that assists us in providing services to you.
- feedback from you about our services, including our websites.
You are not required to provide this information. However, if you choose not to, we may not be able to provide you the requested service or complete your transaction.
Data collected by automated means. We collect certain data about all visitors to our websites, including what pages they view, the number of bytes transferred, the links they click, and other actions taken within our websites. On websites to which you logon, we may connect this information with your identity to determine your potential interests in our products and services. We may also use this information to improve our security measures. We also collect certain standard information that your browser sends to every website you visit, such as your Internet Protocol (IP) address, your browser type and capabilities and language, your operating system, the date and time you access the site, and the website from which you linked to our site.
our use of your personal data
We will use personal data only for the purposes set forth below
Services and transactions. We use personal data to deliver services or execute transactions you request, such as providing information about CNCPFA products and services, processing orders, answering customer service requests, facilitating use of our websites, and so forth. In order to offer you a more consistent experience in interacting with CNCPFA, information collected by our websites may be combined with information we collect by other means.
Website improvement. We may use data about you to improve our websites (including our security measures) and related products or services, or to make our websites easier to use by eliminating the need for you to repeatedly enter the same information, or by customizing our websites to your particular preference or interests.
Where we reference that we use your personal information in connection with a request, order, transaction or agreement (or preparing for the same), or to provide you with services that you requested (such as a website), we do this because it is necessary for the performance of an agreement with you.
disclosure of your personal data
Except as described below, personal data that you provide to CNCPFA via our website will not be shared outside of CNCPFA, its subsidiaries and affiliates and its joint ventures without your consent.
Disclosure to service providers. CNCPFA contracts with other companies to provide services on our behalf, such as hosting websites, sending out information, processing transactions, and analyzing our websites. We provide these companies with only those elements of personal data they need to deliver those services. These companies and their employees are prohibited from using those personal data for any other purposes.
Disclosure in connection with transactions. In connection with certain transactions, we may disclose some or all of the personal data you provide to financial institutions, government entities and shipping companies or postal services involved in fulfilling the transaction.
Disclosures in connection with acquisitions or divestitures. Circumstances may arise where for strategic or other business reasons CNCPFA decides to sell, buy, merge or otherwise reorganize particular businesses. Such a transaction may involve the disclosure of personal data to prospective or actual purchasers, or receiving it from sellers. Although it is CNCPFA's practice to seek protection for information in these types of transactions, we cannot guarantee that any entity receiving such data from CNCPFA in connection with one of these transactions will comply with all of the terms of this privacy statement.
Disclosure for other reasons. We may disclose personal data if required to do so by law or in the good-faith belief that such action is necessary to comply with legal requirements or with legal process served on us, to protect and defend our rights or property, or in urgent circumstances to protect the personal safety of any individual.
international transfers of personal data
We may transfer personal information that we collect through the Sites to, and store such information in, countries other than the country from which that information was initially collected or the countries from which individual site visitors may access the Sites. The countries, including the U.S. (and the other countries around the world where our individual subsidiaries, affiliates, suppliers, or business partners maintain facilities) , to which we may transfer such information may have different data protection laws than the countries from which the information was initially collected or from which individual site visitors access the Sites.
By choosing to use the Sites and to submit personal data to us through them, you consent to the transfer of such information outside of your country.
To the extent required by applicable law, when we transfer your personal information to recipients in other countries, we will take measures to protect that information. For example, where required to protect personal information transferred between our subsidiaries or to our suppliers or other third parties, we implement Standard Contractual Clauses approved by the EU Commission and use similar contractual clauses to comply with similar requirements in other jurisdictions.
personal data retention
To the extent permitted by applicable law, we retain personal information we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with the provisions of this Privacy Policy or (2) we have another lawful basis, stated in this Privacy Policy or at the point of collection, for retaining that information beyond the period for which it is necessary to serve the original purpose for obtaining the personal information
security
CNCPFA is committed to protecting the security of personal data. While no security measure can guarantee against compromise, we use a variety of security technologies and procedures to help protect data from unauthorized access, use, or disclosure. For example, we store the personal data you provide on computer systems with limited access that are located in facilities to which access is limited. When you place an order with us, view account information, or provide financial information, we protect the transmission of such data using Secure Socket Layer (SSL) encryption.
For sites to which you log in, it is your responsibility to ensure the security of your password and to not reveal this information to others. If you are sharing a computer with anyone, you should always log out before leaving a website so that subsequent users will not be able to access your data.
links to other websites
Our websites may contain links to other websites, including those of other companies, professional and government organizations, and publications. These websites operate independently from our Sites, and we do not control and are not responsible for the content, security or privacy practices employed by other websites. You should review the privacy statements of those websites to determine how they protect and use personal data.
children
This site is a general audience site, although it contains information that may be of interest to children. However, CNCPFA does not seek through this site to gather personal data from or about persons 14 years or younger.
reviewing personal data
In many cases, you can immediately review and correct personal data provided through our websites by going to the page on which you provided the data.
You may also submit requests to review and correct personal data collected through the Sites or submit any inquiries or concerns you may have regarding personal data by contacting our CNCPFA Office at the addresses provided in the "How to Contact Us" section of this Privacy Statement, including by sending an email
To help protect your privacy, we take reasonable steps to verify your identity before granting access to your information. You can help us to keep data about you accurate by notifying us of any change to your mailing address, phone number or email address
your rights
To the extent provided by the law of your jurisdiction, you may have the right to (1) access certain personal information we maintain about you; (2) request that we update, correct, amend, erase or restrict your personal information; or (3) exercise your right to data portability. Where provided by law, you may withdraw consent you previously provided to us or object at any time to the processing of your personal information on legitimate grounds relating to your particular situation, and we will apply your preferences going forward as appropriate.
To exercise these rights, please contact us via one of the means specified in the "How to Contact Us" section of this Privacy Statement
To help protect your privacy, we take reasonable steps to verify your identity before granting access to your information.
In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint with our CNCPFA Office by sending a letter or an email to the CNCPFA Office at the addresses provided in the "How to Contact Us" section of this Privacy Statement. Complaints that relate to our processing of personal information within the Nigeria Data Protection Regulation ("NDPR") may be directed to the attention of our Data Privacy Officer for NMA SBU, at the mail and email addresses provided for the Global Privacy Office.
changes to this privacy statement
CNCPFA may occasionally update this privacy statement. When we do, we will revise the "effective" date at the top of the privacy statement. You should revisit this page periodically to become aware of the most recent privacy terms; your use of the site after such changes have been posted constitutes your agreement to such changes.
complaints handling
If you wish to make a complaint about the way we have handled your personal data (including if you think we have breached the NDPR Act) you may do so by contacting us in writing, by mail or email to the address or email address set out at the end of this Privacy Statement. If a complaint is made, please include your name and contact details such as an email, address and telephone number and clearly describe the complaint. We will investigate the complaint and respond promptly (most times within 60 days).
If you consider that we have failed to resolve the complaint satisfactorily, you can also complain to the National Information Technology Development Agency (NITDA).
How to Contact Us
If you have questions regarding this privacy statement or our handling of personal data, please contact us by email, or by mail at:
Chevron Nigeria Closed PFA ("CNCPFA") LimitedAttn: CNCPFA Office
2 Chevron Drive Lekki Lagos
Nigeria
+234-1-2772222
For general enquiries email: l9lek307@chevron.com